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Device Manager Guide, Cisco ACE 4700 Series Application Control Engine Appliance
OL-26645-02
Chapter 16 Using ACE Appliance Device Manager Troubleshooting Tools
Generating a Diagnostic Package
Procedure
Note Your user role determines whether you can use this option.
Step 1 Select Admin > Tools > Lifeline Management.
Step 2 Select the package from the list.
Step 3 Click Download.
The File Download window displays.
Step 4 Click Save.
The package is sent to your Web browser, where you can save the package.
Related Topics
• Generating a Diagnostic Package, page 16-1
• Creating a Lifeline Package from the ACE Appliance DM GUI, page 16-3
• Deleting a Lifeline Package, page 16-4
Deleting a Lifeline Package
Use this procedure to delete a package. You should delete packages you no longer need to free disk space
for additional files.
Procedure
Note Your user role determines whether you can use this option.
Step 1 Select Admin > Tools > Lifeline Management.
Step 2 Select the package from the list, and then click Delete.
A message requests you confirm the deletion.
Step 3 Click OK to delete the package.
Related Topics
• Generating a Diagnostic Package, page 16-1
• Creating a Lifeline Package from the ACE Appliance DM GUI, page 16-3
• Downloading a Lifeline Package, page 16-3
- Audience 1
- Organization 1
- OL-26645-01 2
- Related Documentation 3
- Conventions 5
- Guidelines 5
- Control Engine 6
- Original SSLeay License: 7
- Overview 9
- Software Version 10
- First Time Login 12
- Logging In as a User 13
- • The Logout button 15
- Chapter 1 Overview 18
- Understanding Table Buttons 19
- Conventions in Tables 20
- Filtering Entries 21
- Viewing Monitoring Results 24
- Configuration Overview 26
- Understanding ACE Features 27
- IPv6 Considerations 28
- Terminology 30
- Using Homepage 33
- Figure 2-1 Homepage Window 34
- Table 2-1 Homepage Links 34
- Chapter 2 Using Homepage 35
- Using DM Guided Setup 37
- Using ACE Hardware Setup 39
- Using Virtual Context Setup 43
- Using Application Setup 45
- Configuring Virtual Contexts 51
- Using Virtual Contexts 52
- Creating Virtual Contexts 52
- Configuring Syslog Log Hosts 66
- Managing Resource Classes 85
- Adding Resource Classes 88
- Modifying Resource Classes 90
- Deleting Resource Classes 91
- Notifications 92
- Prerequisite 97
- Archive Naming Conventions 100
- Guidelines and Limitations 101
- Defaults 102
- Procedure 102
- OL-26645-02 103
- Related Topics 105
- Prerequisites 106
- Creating ACLs 109
- Resequencing Extended ACLs 116
- Viewing All ACLs by Context 118
- Editing or Deleting ACLs 119
- Configuring Object Groups 120
- Managing Virtual Contexts 129
- Editing Virtual Contexts 134
- Deleting Virtual Contexts 134
- Viewing All Virtual Contexts 134
- Related Topic 136
- Configuring Virtual Servers 137
- Assumptions 143
- Configuring Shared Objects 146
- Assumption 155
- Consideration 194
- Managing Virtual Servers 199
- Activating Virtual Servers 200
- Suspending Virtual Servers 201
- Viewing All Virtual Servers 201
- Load-Balancing Predictors 204
- Real Servers 205
- Configuring Real Servers 207
- Managing Real Servers 211
- Activating Real Servers 212
- Suspending Real Servers 212
- Modifying Real Servers 213
- Viewing All Real Servers 214
- Guidelines and Restrictions 217
- Configuring Server Farms 220
- Viewing All Server Farms 240
- Configuring Health Monitoring 241
- TCL Scripts 242
- Table 6-9 Probe Types 244
- Probe Attribute Tables 249
- DNS Probe Attributes 250
- Echo-TCP Probe Attributes 250
- Echo-UDP Probe Attributes 251
- Finger Probe Attributes 251
- FTP Probe Attributes 252
- HTTP Probe Attributes 252
- HTTPS Probe Attributes 254
- IMAP Probe Attributes 256
- POP Probe Attributes 257
- RADIUS Probe Attributes 258
- RTSP Probe Attributes 258
- Scripted Probe Attributes 259
- SIP-TCP Probe Attributes 261
- SIP-UDP Probe Attributes 261
- SMTP Probe Attributes 262
- SNMP Probe Attributes 262
- TCP Probe Attributes 263
- Telnet Probe Attributes 264
- UDP Probe Attributes 265
- VM Probe Attributes 267
- Configuring Secure KAL-AP 272
- Configuring Stickiness 275
- Sticky Types 276
- HTTP Content Stickiness 277
- HTTP Cookie Stickiness 277
- HTTP Header Stickiness 278
- Layer 4 Payload Stickiness 278
- RADIUS Stickiness 279
- RTSP Header Stickiness 279
- SIP Header Stickiness 279
- SSL Stickiness 279
- Sticky Groups 280
- Buddy Sticky Groups 280
- Stickiness Overview 282
- Configuring Sticky Groups 285
- Sticky Group Attribute Tables 290
- Configuring Sticky Statics 295
- Table 7-10 Sticky Group Types 296
- Configuring Parameter Maps 299
- Step 5 Do the following: 302
- Supported MIME Types 323
- Configuring SSL 327
- SSL Overview 328
- SSL Setup Sequence 331
- Using SSL Certificates 332
- Importing SSL Certificates 334
- Using SSL Keys 337
- Importing SSL Key Pairs 338
- Generating SSL Key Pairs 341
- Exporting SSL Certificates 342
- Exporting SSL Key Pairs 344
- Generating CSRs 353
- Configuring SSL Proxy Service 354
- Configuring SSL OCSP Service 356
- Configuring Network Access 361
- Why Use Port Channels? 362
- Viewing All VLAN Interfaces 382
- NAT Utilization 392
- Configuring Global IP DHCP 395
- Configuring High Availability 397
- Understanding ACE Redundancy 398
- Redundancy Protocol 399
- Stateful Failover 400
- Fault-Tolerant VLAN 401
- Configuration Synchronization 401
- Device Manager 402
- Deleting Host Tracking Probes 418
- Configuring Traffic Policies 421
- Table 12-1 Traffic Policies 422
- Class Maps 423
- Policy Maps 424
- Deleting Class Maps 430
- Inspection 493
- Configuring Actions Lists 510
- Configuring SSL URL Rewrite 514
- Optimization 521
- Optimization Overview 522
- OL-26645-2 528
- Monitoring Your Network 531
- Contexts 532
- ACE System Dashboard 533
- Device Information Table 534
- License Status Table 534
- High Availability Table 535
- Device Resource Usage Graph 537
- ACE Virtual Context Dashboard 541
- Context Resource Usage Graph 544
- Error Monitoring 545
- Monitoring Resource Usage 547
- Monitoring Traffic 551
- Monitoring Load Balancing 553
- Virtual Contexts 561
- Testing Ping 566
- Managing the ACE Appliance 569
- Types of Users 573
- Understanding Roles 573
- Managing Users 575
- Guidelines for Managing Users 576
- Displaying a List of Users 576
- Creating User Accounts 576
- Modifying User Accounts 578
- Deleting User Accounts 578
- Deleting Active Users 580
- Ending Active User Sessions 580
- Changing User Passwords 581
- Changing the Admin Password 581
- Managing User Roles 582
- Admin Predefined Role 588
- Network-Admin Predefined Role 590
- SLB-Admin Predefined Role 593
- Displaying User Roles 596
- Creating User Roles 596
- Modifying User Roles 598
- Deleting User Roles 598
- Managing Domains 599
- Displaying Network Domains 600
- Creating Domains 601
- Modifying Domains 602
- Deleting Domains 602
- Using Admin Tools 605
- Troubleshooting Tools 607
- Guidelines for Using Lifeline 608
- Deleting a Lifeline Package 610
- About File Browser 612
- Downloading Files 613
- Uploading Files 613
- Renaming Files 614
- Deleting Files 615
- Viewing Files 615
- GLOSSARY 617
- Glossary 618
- VTP domain 623
- Web server 623
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