of the devices in the small
office network share a single,
public IP address. With NAT,
customers can avoid paying
their ISP for multiple addresses.
In addition, NAT provides
security by disguising the true
IP addresses of each internal
station, making it harder for
hackers to break into the net-
work. The 3Com LAN Modem
supported all of the Internet
applications tested showing its
cost saving and security bene-
fits in a small office LAN.
When supporting applications
that utilize certain protocols,
NAT can pose significant
problems. If the router is
unable to translate packets
from a particular application
or protocol, it simply discards
the data. This can be especially
problematic with newer
applications that use UDP or
uncommon IP protocols such as
PPTP. The 3Com LAN Modem
was the only device tested that
provided support for all the
applications types tested
showing it’s suitable for use in
business and home environ-
ments. The 3Com LAN
Modem was also able to trans-
fer the application traffic from
its “out-of-the-box” state
meaning it required no addi-
tional configuration to support
any of the applications tested.
When multiple stations behind
the NAT router use multi-
media streaming applications,
all incoming connections —
including those destined for
multiple internal stations — are
directed at a single IP address.
The router must map the
inbound traffic to its appro-
priate destination. In this sce-
nario, outbound connections
initiated by stations inside the
router often may succeed;
however, inbound connections
often fail.
The 3Com LAN Modem sup-
ported applications when
multiple sessions ran simul-
taneously between several
workstations. The 3Com LAN
Modem was the only ISDN
router tested that supported
multiple, simultaneous video
conferencing sessions using
applications such as Net-
Meeting and CU-SeeMe. Out
of all the products tested, the
3Com LAN Modem was the
only ISDN router that sup-
ported videoconferencing
initiated from an external net-
work. Furthermore, results
showed that the 3Com LAN
Modem was the only ISDN
router that used the UDP proto-
col by default for RealPlayer
traffic, a more efficient way for
streaming media transmissions
than TCP. All of the other
devices tested transferred Real
Player traffic with TCP or
required extra configuration to
the ISDN router to support UDP.
GUI Evaluation
Typically, SOHO users have
minimal experience in con-
figuring and managing ISDN
routers. They require a GUI
that will enable them to quickly
configure the device from an
“out-of-the-box” state. These
users want to manage and mon-
itor the ISDN router from the
same GUI without having to
access the command line inter-
face, a procedure usually
reserved for more experienced
consumers. It also helps users
to learn just one GUI, instead
of several.
3Com LAN Modem’s GUI — a
Web server embedded in firm-
ware — can be accessed through
any standard Web browser. Other
products force you to install a
special management utility on a
single workstation, which limits
access. The 3Com LAN
Modem’s embedded GUI is also
OS-independent and can be
accessed from Windows,
Macintosh or Unix platforms.
Additionally, the 3Com LAN
Modem GUI supports all product
features and functions while
competitive products only allow
a small subset of features to be
implemented through the GUI.
Results also show that competi-
tive products require switching
between the GUI and command
line interface to successfully
implement applications.
Technical support groups from
competitive vendors explicitly
state that only the command line
interface is fully supported.
Multiple Destination
Network Support
Testing revealed that, unlike
competitive products tested,
3Com’s LAN Modem offers
support for multiple destination
networks, as well as data call
bumping. The significance of
this capability is that the 3Com
LAN Modem can manage
simultaneous connections to
multiple networks — such as
© 1999 The Tolly Group Page 6
The Tolly Group 3Com Corp. OfficeConnect LAN Modem
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