Cisco WS-C3560G-24PS-E Manual de usuario Pagina 16

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Table 5. Safety and Compliance
Description Specification
Safety Certifications
UL to UL 60950, Third Edition
C-UL to CAN/CSA C22.2 No. 60950-00, Third Edition
TUV/GS to EN 60950:2000
CB to IEC 60950 with all country deviations
NOM to NOM-019-SCFI
CE Marking
Electromagnetic Emissions
Certifications
FCC Part 15 Class A
EN 55022: 1998 (CISPR22)
EN 55024: 1998 (CISPR24)
VCCI Class A
AS/NZS 3548 Class A
CE
CNS 13438 Class A
MIC
Telco
Common Language Equipment Identifier (CLEI) code
Warranty
Limited lifetime warranty
SERVICE AND SUPPORT
Cisco Systems is committed to minimizing TCO. The company offers a portfolio of technical support services to help ensure that its products operate
efficiently, remain highly available, and benefit from the most up-to-date system software. The services and support programs described in Table 6
are available as part of the Cisco Desktop Switching Service and Support solution, and are available directly from Cisco and through resellers.
Table 6. Cisco Services and Support Programs
Service and Support Features Benefits
Advanced Services
Cisco Total Implementation Solutions
(TIS), available direct from Cisco
Cisco Packaged TIS, available through
resellers
Cisco SMARTnet
®
and SMARTnet Onsite
support, available direct from Cisco
Cisco Packaged SMARTnet support
program, available through resellers
Project management
Site survey, configuration, and deployment
Installation, text, and cutover
Training
Major moves, adds, and changes
Design review and product staging
Access to software updates 24 hours
Web access to technical repositories
Telephone support through the Cisco
Technical Assistance Center (TAC)
Advance Replacement of hardware parts
Supplements existing staff
Helps ensure that functions meet needs
Mitigates risk
Helps enable proactive or expedited issue
resolution
Lowers TCO by taking advantage of Cisco
expertise and knowledge
Minimizes network downtime
ORDERING INFORMATION
Table 7 gives ordering information for the Cisco Catalyst 3560 Series switches.
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