Data Sheet
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With automatic medium-dependent interface crossover (Auto-MDIX) detection support, you do not
have to worry about incorrect cable types.
Security
The Cisco Catalyst Express 520 Switch offers layers of security to protect your business. To
secure the device, management traffic to and from the GUI Device Manager can be encrypted with
SSL. For network security, you can choose from three business-optimized security levels. With the
NAC appliance solution, the Cisco Catalyst Express 520 Series helps protect your network against
worms and viruses and raises the overall security protection of your network to the next level.
Easy Monitoring and Troubleshooting
Troubleshooting is easy with the Cisco Troubleshooting Advisor, which identifies cabling problems
such as wiring openings and shorts, common configuration errors, and other potential problems in
your network and recommends corrective action. Graphical trend charts and an alert LED help
identify problems before they cause network outages.
Service and Support
Cisco Services offer a flexible suite of support services designed to help maintain high-quality
network performance while controlling operational costs. The services and support programs
described in Table 2 (SMARTnet
®
) and Table 3 (Cisco SMB Support Assistant) are available as
part of the Cisco Catalyst Express 520 Service and Support solution and are available directly from
Cisco and through resellers.
Table 2. SMARTnet Service and Support Programs
Service and Support Features Benefits
Cisco SMARTnet, available directly
from Cisco
Cisco Packaged SMARTnet support
program, available through resellers
Access to software updates 24 hours
a day
Web access to technical repositories
Telephone support through the Cisco
Technical Assistance Center (TAC)
Advance replacement of hardware
parts
Supplements existing staff
Helps ensure that functions meet
needs
Mitigates risk
Helps enable proactive or expedited
issue resolution
Lowers TCO by using Cisco
expertise and knowledge
Helps minimize network downtime
Table 3. SMBSA Service and Support Programs
Service and Support Features Benefits
Cisco SMB Support Assistant,
available directly from Cisco
Packaged Cisco SMB Support
Assistant support, available through
resellers
24-hour service request (case)—
SMB Technical Assistance Center
(TAC) engineers will respond within
one business day during normal
business hours
Next-business-day advance
replacement of hardware, where
available; otherwise, same-day
shipping
Management tools designed for
SMBs: Startup and configuration
assistance, basic health checks and
troubleshooting, and inventory and
contract management
Lowers cost of ownership by using
Cisco expertise and knowledge
Minimizes network downtime
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