
apcmag.com june 06 apc labs
60
apc labs june 06 apcmag.com
PB
softwaresoftware
2006
JUNEDETAILED PRODUCT REVIEWS AND COMPARISONS
REVIEWS
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BEST BUYS
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LABS CHALLENGE
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outers are phenomenally
complex combinations of
hardware and software, and few
people fully understand all the
possible settings.
But there are some settings
that most people will bump into
sooner or later, whether they like
it or not. A modem/router with a
good web-based admin interface
can be the difference between
you spending most of Sunday
afternoon reading through lengthy
Wikipedia articles on the ins-and-
outs of port forwarding (or simply
making a simple change and
getting on with it).
Although most of the modem/
routers we looked at still fit into
the category of “so complex they
make your eyes water”, there were
some units that impressed us with
improvements in ease-of-use. Of
course, for complex users, wizards
can get in the way if you do know
what you’re doing. The Thomson
Speedtouch 780WL struck an
excellent balance of ease of use and
straightforward configuration. It
shows a visual map of your home
network that changes when you
plug in a new computer or connect
a phone to one of the modem’s
VoIP sockets. It senses the
computer’s network name so that
you don’t have to guess which
computer is which by IP address.
Then, if you need to set up a port-
forwarding rule, you click on the
computer and select from a very
long predefined list of applications
and let the 780WL sort out which
ports to forward. You can still
define your own ports manually.
The Billion 7404VGP also has an
excellent feature that makes VoIP a
bigger cost-saver and more
configurable. An on-screen
“dial plan” builder allows you to
specify how certain types of
numbers should be connected.
For example, if you are calling a
13 number which connects you to
the nearest branch of a company,
you can specify on the modem you
want those numbers to actually be
dialled via your Telstra landline so
your location is sensed correctly.
You’ll never be incorrectly
connected to the Pizza Hut in
Ayers Rock again.
Likewise, some VoIP providers
have good rates to certain
countries, but not others. Dial plans
let you route calls to the USA via
one provider and calls to Hong
Kong via another, for example.
Some other modems and ATAs
have dial plans, but setting them
up involves learning a complex
language and writing cryptic
strings of letters and numbers.
The Billion interface makes this a
visual, menu-driven process.
We also saw some pretty bad
interfaces. Zyxel seemed to think
that every possible configuration
option should be visible to the end
user, including ATM peak cell rate,
sustain cell rate and maximum
burst size. Those incredibly
advanced settings were on the
same page as the one where you
put in your ISP username and
password. That’s asking for trouble.
And we were unimpressed
with the Draytek Vigor 2800, which
unfortunately required a firmware
upgrade. You can’t do it via the web
interface like all the other modems.
You have to start the TFTP server in
the modem, then use a TFTP client
to upload a firmware file. That
method was cool in the
1990s, but is a major pain in
the arse nowadays.
Modem interfaces: good and bad
R
3
If you have a PhD in network
engineering, you’ll love Zyxel’s
configuration interface.
3
With a dial-plan
interface you can
route mobile calls
via PSTN to take
advantage of
capped call rates.
6
To firmware upgrade
the Draytek Vigor,
simply start the TFTP
server on the modem,
download a TFTP client,
figure out how to use it,
download the firmware
file and upload it to the
modem via TFTP. Easy!
6
The Speedtouch 780WL makes it easy
to see devices connected to your
modem and make config changes.
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