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Cisco Small Business Pro IP Phone SPA50X User Guide (SIP) 76

Using the SPA500S Attendant Console

This chapter describes how to install and use the SPA500S Attendant Console

with your IP Phone.

Figure 1 SPA500S Attendant Console

1 2 ... 78 79 80 81 82 83 84 85 86 87 88 ... 93 94

Cisco Small Business Pro 1
SPA500 Series IP Phones 1
USER GUIDE 1
, Cisco StackPower 2
Contents 3
Chapter 1: Getting Started 1 3
Organization 9
Phone Components 11
Getting Started 12
Softkey Buttons 13
Using Keypad Shortcuts 15
SPA500S Attendant Console 16
Caring for Your Phone 17
Installing Your Phone 18
Before You Begin 19
Phone Connections 19
Connecting the Handset 20
Figure 2 MB100 Wall Mount Kit 21
STEP 1 Push the latch in 25
Connecting the Power 26
Verifying Phone Startup 29
Download the Firmware 31
Get Your Phone’s IP Address 31
Install the Firmware 32
Using Basic Phone Functions 33
Using the Speakerphone 34
During a Call 34
Placing or Answering a Call 36
Putting a Call on Hold 37
Resuming a Call 38
Ending a Call 38
Transferring Calls 38
Redialing 40
Forwarding Calls 42
Forwarding All Calls 43
Setting Do Not Disturb 45
Deactivating Do Not Disturb 46
Picking Up a Call 47
Parking a Call 48
Using the Phone Directories 51
Using the Corporate Directory 52
Using the Call History Lists 53
Accessing Voicemail 55
Using Advanced Phone Features 56
Blocking Caller ID 57
Blocking Anonymous Calls 57
Using Secure Call 58
Enabling Dial Assistance 59
Creating Speed Dials 59
Using Speed Dials 60
Using the Paging Feature 60
Paging Another Phone 61
Configuring Auto Answer 61
Customizing Your LCD Screen 62
Using Ring Tones 65
Using Star Codes 66
Code Definition 67
Number Option 69
• 0: SIP 69
• 1: SPCP 69
Rebooting Your Phone 72
Using the Web Interface 73
Configuring Call Forwarding 75
Configuring Call Waiting 76
Using Your Personal Directory 78
Viewing Call History Lists 78
Accepting Text Messages 79
Adjusting Audio Volume 80
Changing the LCD Contrast 81
Connecting a Single SPA500S 85
Connecting a Second SPA500S 89
Configuring the SPA500S 91
Using the SPA500S 92
Monitoring the SPA500S 92
Where to Go From Here 93
List of Documents 94

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