Cisco DPA 7610 Manual de usuario descargar pdf (Pagina 5)

Cisco DPA 7610 Voice Mail Gateway Version 1.1(1) Release Notes

78-12814-01

DPA 7610 Known Problems and Errata

CSCds34595 When set to perform

supervised transfers, an Octel

250 Voice Mail System

sometimes inaccurately

reports that an extension is

busy.

The Octel system sometimes identifies as busy an

extension that is actually unavailable. This occurs

when the Octel system is set to perform supervised

transfers to an extension, and when that extension is

configured to forward all calls to voice mail. Under

these circumstances, the Octel system cannot

correctly identify why a call is forwarded to voice

mail.

CSCds38975 Using the Cisco IP Phone

7960 in speakerphone mode at

a high volume and in

conjunction with the

DPA 7610 can cause some

dual tone multi-frequency

(DTMF) digits to be sent

twice.

Some DTMF digits are sent both in-band (caused by

acoustic coupling between the speaker and the

microphone) and out-of-band. As a result, the Octel

Voice Mail System receives the digit twice.

To work around this problem, ensure that the

Cisco IP Phone operates with a firmware version of

P003D301 or later.

CSCds39732 MWIs (message waiting

indicators) fail to turn off and

the Octel 250 Voice Mail

System disables its MWI

ports.

For MWIs to function properly, the Message

Waiting Timeout feature in menu 6.2 of the Octel

system must be set to the “positive

acknowledgement” setting.

The “negative acknowledgement” setting directs the

Octel system to interpret the lack of a confirmation

tone as an error indication. The DPA 7610 requires

that the “positive acknowledgement” option be

used.

To work around this problem, set the Octel system’s

Message Waiting Timeout feature in menu 6.2 to

“positive acknowledgement.”

Table 1 DPA 7610 Known Problems (continued)

Bug ID Summary Explanation

1 2 3 4 5 6 7 8 9 10 ... 13 14

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