
IP gateways
Call Detail Records File Format Reference Guide Page 21 of 26
call_accepted
The far end accepted the call either through the operator or directly. After this event, the caller is
talking to the far end.
Section Name Description
<connection> unique_id Unique identifier for the connection in the format
nnnnnnnn
<target> name Holds the name of the endpoint which accepted the
call. If no name is available, it holds the IP address or
E.164 number of the endpoint.
enter_menu
The participant was sent into the menu system. This event is only seen when first entering the menu
system, not when loading additional menus.
Section Name Description
<connection> unique_id Unique identifier for the connection in the format
nnnnnnnn
<menu> name The name of the menu that was loaded
video_start
The IP gateway is playing a video (not a video prompt) to the endpoint.
Section Name Description
<connection> unique_id Unique identifier for the connection in the format
nnnnnnnn
<video> vcr The name of the VCR connected to
numeric_id The numeric ID of the recording
video_end
Playback of a recording has terminated.
Section Name Description
<connection> unique_id Unique identifier for the connection in the format
nnnnnnnn
<video> complete Whether or not the video playback was run to the end.
Yes - the video ran to completion
No - the participant terminated the video
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