Cisco WS-C3550-48-EMI Manual de usuario Pagina 17

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Service and Support
The services and support programs described in the table below are available as part of the Cisco Desktop Switching
Service and Support solution, and are available directly from Cisco and through resellers.
Regulatory Agency Approvals
Safety Certifications UL to UL 1950, Third Edition
c-UL to CAN/CSA 22.2 No. 950-95, Third Edition
TUV/GS to EN 60950 with Amendment A1-A4 and A11
CB to IEC 60950 with all country deviations
NOM to NOM-019-SCFI
CE Marking
Electromagnetic
Emissions
Certifications
FCC Part 15 Class A
EN 55022 Class A (CISPR 22 Class A)
VCCI Class A
AS/NZS 3548 Class A
BSMI
CE Marking
Network Equipment
Building Systems
(NEBS) (for Catalyst
3550-24-DC)
Bellcore
GR-1089-CORE
GR-63-CORE
SR-3580 Level 3
Warranty Limited lifetime warranty
Service and Support Features Benefits
Advanced Services
TotalImplementation Solutions (TIS)
available direct from Cisco
Packaged Total Implementation
Solutions (Packaged TIS) available
through resellers
Project management
Site survey, configuration
deployment
Installation, text, and cutover
Training
Major Moves, Adds, Changes
(MAC)
Design review and product staging
Supplements existing staff
Ensures functionality meets needs
Mitigates risk
Technical Support Services
SMARTnet and SMARTnet Onsite
(OS) available direct from Cisco
Packaged SMARTnet available
through resellers
24x7 access to software updates
Web access to technical
repositories
Telephone support through the
Technical Assistance Center
Advance replacement of hardware
parts
Enables proactive or expedited
issue resolution
Lowers cost of ownership by
utilizing Cisco expertise and
knowledge
Minimize network downtime
Table 2 Product Specifications (Continued)
Feature Description
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