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Figure 3 Service Provider Long-Distance Services
PSTN PSTN
QoS WAN
AS5300 AS5300
Router Router
H.323
Gatekeeper
AAA
Class 5 Class 5
V V
T1/E1
• ANI for authentication and dialed-number identification
service (DNIS) for call routing
• Account number and password for authentication required
• Fax hop on/off—script that supports fax redialers, which
are small boxes connected between a fax machine and the
phoneline; theystore thedestination phonenumberdialed,
call the local gateway, and then enter the destination
number in response to fax tone prompts; they can also
enter an account number if required.
The scripts for these sequences are embedded in the Cisco
IOSsoftware. The actual audio prompts are stored as.au files
andcan be modified by the service provider.Forexample, the
SP might want to include its company name in the prompt
message. The prompts can be recorded on a PC and
downloaded to the gateway. The Cisco IOS software also
provides several commands for such IVR-related tasks as
replacing an audio prompt file, specifying when to use
particular IVR scripts, and listing the available IVR scripts.
With this equipment in Figure 3, SPs can carry voice traffic
over packet networks and thereby:
• Provide new services beyond basic Internet access
• Offer competitively priced voice services by utilizing their
lower-cost IP infrastructure
• Expand their customer base to millions of customers
• Increase revenue from existing POPs
• Differentiate by bundling voice and data services
• Offer business-managed voice and data services
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