Cisco RT31P2 Guía de usuario descargar pdf (Pagina 63)

Appendix A: Troubleshooting

Common Problems and Solutions

Broadband Router with 2 Phone Ports

B. Enter the password, if asked. (The default password is admin.)

C. On the Basic Setup tab, look for the MTU option, and select Enable. In the Size field, enter 1492.

D. Click the Save Settings button to continue.

If your difficulties continue, change the Size to different values. Try this list of values, one value at a time, in

this order, until your problem is solved:

1462

1400

1362

1300

19.I need to use port triggering.

Port triggering looks at the outgoing port services used and will trigger the Router to open a specific port,

depending on which port an Internet application uses. Follow these steps:

A. To connect to the Router, go to the web browser, and enter http://192.168.15.1 or the IP address of the

Router.

B. Enter the password, if asked. (The default password is admin.)

C. Click the Applications & Gaming => Port Triggering tab.

D. Enter any name you want to use for the Application Name.

E. Enter the Start and End Ports of the Triggered Port Range. Check with your Internet application provider

for more information on which outgoing port services it is using.

F. Enter the Start and End Ports of the Forwarded Port Range. Check with your Internet application provider

for more information on which incoming port services are required by the Internet application.

20.When I enter a URL or IP address, I get a time-out error or am prompted to retry.

Go through this checklist until your problem is solved:

• Check if other PCs work. If they do, ensure that your workstation’s IP settings are correct (IP Address,

Subnet Mask, Default Gateway, and DNS). Restart the computer that is having a problem.

• If the PCs are configured correctly, but still not working, check the Router. Ensure that it is connected and

powered on. Connect to it and check its settings. (If you cannot connect to it, check the LAN and power

connections.)

• If the Router is configured correctly, check your Internet connection (DSL/cable modem, etc.) to see if it is

working correctly. You can remove the Router to verify a direct connection.

• Manually configure the TCP/IP with a DNS address provided by your ISP.

• Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet

Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer is

set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy.

Make sure that Netscape Navigator is set to Direct connection to the Internet.

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