Cisco RV180 Guia de preparacion descargar pdf (Pagina 13)

AT&TSynapseSetupGuide

510SPRINGSTREET|HERNDONVA20170|+1855.639.8888

ConfidentialnexVortex,Inc.

2. IntheDeviceLoglist,selectthedesireddeviceandclickSaveDeviceLog.Ittakesaminuteforthe

filetogenerate.

3. Whenthefileiscomplete,savethefileonyourcomputer.

Afterthedownloadiscompleteyoushouldprovidethefiletotheinstallerorcustomerservice.

GeneralTroubleshootingTopics

Generalproblemswithsetup,registrationandcalls.

Cause Action

Causescanvary,butseveralissuescanbe

correctedbyrestartingtherouterandthe

Gateway.

1. DisconnecttheSIPGatewayfromthenetworkby

unpluggingthecablefromtheGatewayLANport.

2. PowercycletherouterandtheSIPGateway.

3. ReconnecttheLANcabletotheSIPGateway.



SIPGatewayREGLEDisREDorSIPRegistrationstatusontheWebUIisUnknown.

Cause Action

IncorrectSIPaccountsettings. MakesureyourSIPAccountsettingsaresetasperyour

SIPserviceprovider’srequirements.

OntheWebUISIPAccountSettingspage,ensureStatic

Registrationisnotselected.

Networkconnectionproblems. MakesureyouhaveareliableInternetconnectionfor

theSIPGateway.

MakesuretheSIPserviceisnotdown.

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Cisco RV180 Guia de preparacion Pagina 13