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Cisco H.323 Signaling Interface User Guide
OL-2156-04 Rev. A1
Chapter 5 Troubleshooting Cisco HSI Alarms
Detailed Logging
Troubleshooting
This is an informational event.
Detailed Logging
Logging occurs on 16 different levels for each package, and the logging mask (which is a 16-bit number
from 0x0000 to 0xFFFF) allows each specific log level to be turned on and off. The most-significant-bit
positions correspond to higher (that is, more processor intensive) levels of debugging.
We recommend that you set the logging level of all packages to 0x0000 in a live network. For debugging
a single call in an off-line network, the recommended level of debug is:
• Set Eisup, CallControl, and H323 package log levels to 0xFFFF.
• Set all other package log levels to 0x0000.
• Turn radlog on by entering the MML command radlog::start.
Once the test call has been made, remember to set all the logging levels back to 0x0000 and to turn radlog
off by entering the MML command radlog::stop.
- User Guide 1
- CONTENTS 3
- 4 Managing the Cisco HSI 4-1 5
- Contents 10
- OL-2156-04 Rev. A1 10
- Document Objectives 11
- Audience 11
- Document Organization 12
- Document Conventions 13
- Related Documentation 14
- Obtaining Documentation 15
- Ordering Documentation 16
- Documentation Feedback 16
- Cisco.com 16
- Technical Assistance Center 17
- Cisco TAC Escalation Center 18
- Introduction 19
- Cisco HSI Overview 19
- Cisco HSI System Description 20
- OAM Subsystem 21
- Call Control Subsystem 21
- Operational Environment 23
- Cisco HSI Recovery 23
- Cisco HSI System Limitations 23
- Installing the Cisco HSI 26
- 31
- Starting the Cisco HSI 34
- Stopping the Cisco HSI 34
- Configuring the Cisco HSI 34
- Upgrading the Cisco HSI 34
- Removing the Cisco HSI 35
- Provisioning the Cisco HSI 37
- MML Configuration Commands 38
- System Configuration Data 39
- Cisco HSI Configuration 40
- Dynamic System Data 41
- H.323 Stack Configuration 44
- MML Provisionable Data 45
- RAS Parameters 46
- Table 3-8 RAS Parameters 47
- H.245 Parameters 49
- Table 3-12 H.245 Modes 51
- Asymmetric Codec Treatment 52
- Empty Capability Set 52
- H.323 Hairpin 52
- T.38 Fax 53
- Managing the Cisco HSI 55
- Starting Call Processing 56
- Measurements 56
- Call-Related Measurements 57
- Table 4-2 Q.931 Counter Group 58
- Table 4-3 H.245 Counter Group 59
- Overload 60
- Overload Level 1 61
- Overload Level 2 61
- Overload Level 3 61
- Setting Overload Data 61
- Retrieving Overload Data 62
- Rotating Log Files 62
- Log Messages 63
- Logging Levels 64
- RADVision Logging 65
- Setting Gapping 65
- Retrieving Call Gapping Data 66
- Alarms Overview 67
- SNMP Trap Types 68
- Retrieving Alarm Messages 69
- Alarms List 71
- Troubleshooting 72
- EISUP_PATH_FAILURE 73
- GATEKEEPER_INTERFACE_FAILURE 74
- GENERAL_PROCESS_FAILURE 74
- IP_LINK_FAILURE 74
- LOW_DISK_SPACE 75
- OVERLOAD_LEVEL3 75
- VSC_FAILURE 76
- OVERLOAD_LEVEL2 77
- CONFIG_CHANGE 77
- GAPPED_CALL_NORMAL 79
- GAPPED_CALL_PRIORITY 79
- OVERLOAD_LEVEL1 80
- PROVISIONING_SESSION_TIMEOUT 81
- STOP_CALL_PROCESSING 81
- Detailed Logging 82
- MML Commands 84
- Starting an MML Session 85
- Batch Files 85
- Creating a Batch File 86
- Starting a Batch File 86
- MML Responses 87
- MML Help 88
- Quitting an MML Session 88
- MML Command Reference 88
- • All active MML sessions 110
- • CPU load 111
- • Disk space 111
- • Number of calls in setup 111
- Skeleton Configuration File 121
- APPENDIX 139
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