Cisco VPN 3000 Manual de usuario Pagina 23

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Cisco VPN 3000 Series Concentrators Interoperability Profile
Troubleshooting
Mismatches of Preshared Keys
It is easy to mistype a preshared key at one end or the other of a LAN-to-LAN connection. If you are
sure your IP addresses are correct, but are unsuccessful in bringing up a tunnel, make sure the preshared
keys on either side of the connection match exactly. Entries are case-sensitive.
Mismatches of Parameters for IPSec SAs
If you cannot PING from the private interface of the local gateway to the private interface of the
destination or remote gateway, there is likely a problem with the security associations. Check that the
values for all parameters for the SA on the local network match those values on the remote network
exactly.
Configuring Event Classes
You can configure specific event classes and severities for special handling. For troubleshooting a
LAN-to-LAN IPSec connection, add the following event classes, all severities (1-13), to have the
Manager send these Events to the log or to the console.
In the Concentrator Manager drop-down table of contents, click Configuration > System > Events >
Classes. The screen of that names displays.
Figure 19 Configuration | System | Events | Classes Screen
Step 1 Click Add.
The Configuration | System | Events | Classes | Add screen displays.
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