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Cisco ONS 15454 SDH Troubleshooting and Maintenance Guide, R3.3
May 2002
Chapter 2 General Troubleshooting
CTC Operation and Connectivity
Step 4 Under the Category column on the left-hand side, go to Advanced and select the Cache tab.
Step 5 Change your disk cache folder to point to the cache file location.
The cache file location is usually C:\ProgramFiles\Netscape\Users\<yourname>\cache. The
<yourname> segment of the file location is often the same as the user name.
2.3.4 Operation: Sluggish CTC Operation or Login Problems
Symptom: You experience sluggish CTC operation or have problems logging into CTC.
Table 2-4 describes the potential cause(s) of the symptom and the solution(s).
Procedure: Delete the CTC Cache File Automatically
Step 1 Enter an ONS 15454 SDH IP address into the browser URL field. The initial browser window shows a
Delete CTC Cache button.
Step 2 Close all open CTC sessions and browser windows. The PC operating system will not allow you to delete
files that are in use.
Step 3 Click the Delete CTC Cache button on the initial browser window to clear the CTC cache. Figure 2-10
shows the Delete CTC Cache screen.
Table 2-4 Sluggish CTC Operation or Login Problems
Possible Problem Solution
The CTC cache file may
be corrupted.
Delete the CTC cache file. This operation forces the ONS 15454 SDH to
download a new set of jar files to your computer hard drive. See the “Delete
the CTC Cache File Automatically” section on page 2-17 or the “Delete the
CTC Cache File Manually” section on page 2-18.
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