
105
All contents are Copyright © 1992–2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Product Guide
Cisco Products
Technical Support for Cisco Products
Cisco offers a flexible suite of support services designed to meet your customers’
business needs and assist you in effectively managing network services required
to maintain high-quality network performance while controlling operational costs
Cisco Software Support: gain maintenance, as well as minor and major updates
for licensed feature sets, extend the life of equipment and maximise application
technology investments
Cisco.com: access 24/7 online product and technology information, interactive
network management and troubleshooting tools – increasing staff self-sufficiency
and productivity
Cisco TAC: complements a customer’s in-house staff with a high level of knowledge
in voice, video, and data communications networking technology This is available
24 hours a day, 365 days a year, in multiple languages via the web, e-mail, or
telephone
Advance Hardware Replacement: onsite field engineers supply fast access to
replacement hardware and field resources for installing hardware, minimising the
risk of potential network downtime
Technical Support wwwciscocom/support
Comentarios a estos manuales