
109 DGVox 8 Management Console Configuration Guide
Chapter 1 - Management Console
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TAB LE 48: IVR SE TTINGS
Displays the number of channels as per the license
Displays the Channel index. It follows the same index number as
the analog channel series
Enter the appropriate Channel ID need to be configured
Select the check box to enable the IVR settings
Enter the appropriate information in the relevant fields.
Click Apply.
Managing Customer Data Upload
The Customer Data Upload setting helps to enter the customer details to the system
in a uniform way. Customer Data Upload allows you to convert your customer data to
an easy viewable format. This option will be available only to the applications with
Customer Detail Capture license.
Modifying the Customer Data Upload
This option is used for configuring the general features of the Customer Data Upload.
This option helps to create Map, and Load Data.
To configure Customer Data Upload
On the Management Console window, double-click Customer Data Upload.
The Customer Data Upload window is displayed.
FIG UR E 104: CU STO ME R DA TA UP LO AD
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