
48 DGVox 8 Management Console Configuration Guide
Chapter 1 - Management Console
Confidential and Proprietary Information of Vox Spectrum. Ltd.
If you select Rule 2, enter the preconditions.
Select the check box to activate rule 3. The caller ID is
captured based on the extension *.ini file. The file will
configure channel and its corresponding agent.
Rule 4: FOR NORTEL
INTEGRATION
Select this check box to activate rule 4. The caller ID is
captured based on the Nortel Integration.
Enter the appropriate information in the relevant fields.
Click Apply.
The system displays a pop-up window.
FIG UR E 36: DI GI TAL RE COR DE R AGE NTID SET TI NGS - UPD ATE MES SAGE BOX
Click OK.
Modifying the Digital Recorder - ShCTI
Channel Settings
This option allows you to configure digital recorder-ShCTI channel settings.
To modify channel settings
On the Management Console window, double-click Digital Recorder – ShCTI.
The Digital Recorder - ShCTI window is displayed.
Click the Channel Settings tab.
The Channel Settings tab is displayed.
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