
46 DGVox 8 Management Console Configuration Guide
Chapter 1 - Management Console
Confidential and Proprietary Information of Vox Spectrum. Ltd.
Type the substring to capture the caller ID only if the
display information contains this particular substring.
By default it is a=, it can vary depending on the caller ID.
Type the start character position of the caller ID that you
want to capture.
Type the end character length of the caller ID that you
want to capture.
Type the items to be ignored from the display message.
If these items appear in the phone display message, it
will be discarded.
Type the items to be deleted from the display message.
If these items appear in the phone display message, they
are removed from the message.
Enter the appropriate information in the relevant fields.
Click Apply.
The system displays a pop-up window.
FIG UR E 34: DI GI TAL RE COR DE R – SHCTI - UPD AT E MES SAGE BOX
Click OK.
Modifying the AgentID - ShCTI Settings
This option allows you to capture the Agent ID of the user.
To modify AgentID settings
On the Management Console window, double-click Digital Recorder - ShCTI.
The Digital Recorder – ShCTI window is displayed.
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