
47 DGVox 8 Management Console Configuration Guide
Chapter 1 - Management Console
Confidential and Proprietary Information of Vox Spectrum. Ltd.
Click the AgentID Settings tab.
The AgentID Settings tab is displayed.
FIG UR E 35: DI GI TAL RE COR DE R – SHCTI – AGEN TID SE TT IN GS
TAB LE 21: DIG ITA L RE COR DE R-SH CTI AGE NTID SE TT IN GS
Select this check box to activate/deactivate the Agent id
capture.
If the check box is not selected, all other options are not
enabled.
Type the maximum length of agent ID
Type the minimum length of agent ID
Select the check box to activate rule 1. The agent ID is
captured based on the key. For example, Login, IN, =.
If you select Rule 1, enter the keys.
Rule 2: BASED ON
PRECONDITION
Select the check box to activate rule 2. The caller ID is
captured based on the precondition defined. For example,
Logging into, Logging out.
Comentarios a estos manuales