
Chapter 5 Dial Plan Architecture and Configuration
Cisco CallManager Dial Plan Architecture
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Cisco IP Telephony Network Design Guide
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allow for greater scalability, flexibility, and ease of use, while tighter integration
of Cisco CallManager and Cisco IOS gateways allows for larger network
deployments.
The Cisco CallManager dial plan architecture is set up to handle two general types
of calls.
• Internal calls to Cisco IP phones registered to the Cisco CallManager cluster
itself
• External calls through a PSTN gateway or to another Cisco CallManager
cluster over the IP WAN
Figure 5-1 shows a network designed to handle these two types of calls. With a
well-designed dial plan, voice calls preferentially use the IP WAN and are routed
to the PSTN only if the IP WAN is down or unavailable. This routing is
transparent to the user.
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