
Chapter 5 Dial Plan Architecture and Configuration
Dial Plan Guidelines and Configuration
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Cisco IP Telephony Network Design Guide
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• Intrasite, intersite, local emergency, and national long-distance PSTN calls
only
• Fully unrestricted dialing, including international numbers
Partitions and calling search spaces permit independent dial ranges on a partition
basis. This means that extensions and access codes within different partitions can
have overlapping numbers and yet function independently. The most common
application of this is in a centralized call processing system where all sites and
users share the same Cisco CallManager, yet each site can dial a 9 for local PSTN
access. This is a new capability in Cisco CallManager Release 3.0. In prior
releases, each remote site had to have its unique PSTN access code.
The following conditions apply with regard to overlapping users and extensions
at different sites with the centralized call processing system:
• Overlapping internal dial plans at different sites are supported only if voice
mail is not required. When Cisco CallManager sends a call to voice mail, it
cannot determine for which partition (and therefore which voice mail user)
the call is intended. For example, user 1111 at site A cannot be distinguished
from user 1111 at site B when the call is sent to voice mail. Voice mail users
must have unique IDs.
• If voice mail is not required, users that share extensions at different sites can
be reached by the following means:
–
PSTN—by dialing the local access code followed by the fully qualified
directory number.
–
IP WAN—by using translation tables, which can allow for prepending of
overlapping numbers with a unique steering code that is stripped off
when the call is delivered to the destination partition.
Dial Plan Guidelines and Configuration
The complexity of a dial plan can vary, depending on the number of paths over
which a call could be routed. This section describes some typical dial plan
scenarios.
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