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11-3
Cisco IP Telephony Network Design Guide
78-11103-03
Chapter 11 Network Management
Remote Serviceability for Cisco CallManager
Two Management Information Bases (MIBs) were introduced in
Cisco CallManager Release 3.0 to permit the export of data as well as to support
server advertisement and discovery. Both MIBs are extension agents and are
independent of each other to facilitate future applications and functionality:
• CISCO-CCM-MIB
This MIB exports data from the Cisco CallManager database and other data
sources. Examples of the exported data include Cisco CallManager group
tables, region tables, time zone group tables, device pool tables, phone detail
tables, gateway information tables and status traps, CDR host log table,
performance counters, and so on.
• CISCO-CDP-MIB
This MIB uses Cisco Discovery Protocol (CDP) to enable CiscoWorks2000
to discover the Cisco CallManager server and to retrieve information from
variables such as the interface table, deviceID, and so on. This is a limited
implementation of the MIB and is essentially a subset of the CDP MIB related
to advertisement (that is, the “tell” side of the MIB).
More detailed information on the CDP MIB is available on Cisco Connection
Online (CCO) at
http://www.cisco.com/univercd/cc/td/doc/product/fhubs/fh300mib/mibcdp.htm
System Logging Components
The primary objective of system logging components is to provide a working
solution for a centralized event logging and debug trace scheme in the
multiplatform, distributed Cisco AVVID environment. In an open, distributed
system, you can have multiple applications running on multiple systems. For ease
of maintenance, have a common event log and a common trace log where
Cisco CallManager can report events.
The interface to log events must be usable with most common programming
languages. Also, with a common logging interface, the format of the log messages
must be uniform across the system for ease of readability. Finally, the system
should also have a common administrative interface to display and control all the
- Cisco IP Telephony 1
- Network Design Guide 1
- CONTENTS 3
- Contents 4
- 4 Gateway Selection 4-1 6
- 8 Quality of Service 8-1 8
- 11 Network Management 11-1 10
- Audience 12
- Organization 12
- Revision History 14
- Conventions 15
- Additional Information 17
- Obtaining Documentation 18
- Documentation Feedback 19
- Cisco.com 19
- Technical Assistance Center 20
- Contacting TAC by Telephone 21
- Introduction 23
- Chapter 1 Introduction 24
- General Design Models 24
- Single-Site Model 25
- Overview 36
- Power Protection Strategies 38
- Network Infrastructure 39
- High Availability 41
- Further Information 42
- Physical Connectivity Options 43
- Power to IP Phones 44
- Daughtercard 45
- Inline Power Configuration 47
- Power Consumption 49
- Error and Status Messages 50
- Dual Supervisors 50
- Power Protection 50
- External Patch Panel Power 51
- Summary of Recommendations 54
- Wall Power 54
- IP Addressing and Management 55
- CDP Enhancements 56
- Power Requirement Field 57
- Voice VLAN Configuration 58
- Connecting to the Network 59
- Trust Boundaries 63
- Untagged 802.3 64
- Tagged 802.1q 64
- QoS Commands 67
- Cisco CallManager Clusters 73
- Device Weights 75
- Intracluster Communication 77
- Cisco CallManager Redundancy 78
- Device Pool Configuration 81
- Campus Clustering Guidelines 84
- Intercluster Communication 86
- Gateway Selection 95
- Supported Protocols 96
- DTMF Relay 97
- Skinny Gateways 98
- Cisco IOS H.323 Gateways 98
- MGCP Gateway 100
- Supplementary Services 101
- IOS H.323 Gateways 102
- Chapter 4 Gateway Selection 104
- 78-11103-03 104
- Protocol 107
- Skinny Gateway 107
- Dial Plan Architecture and 109
- Configuration 109
- Route Pattern 114
- Route List 115
- Route Group 115
- Digit Translation Tables 117
- On-Net Route Pattern 119
- Restrictions 122
- Partitions 123
- Calling Search Space 123
- The Role of a Gatekeeper 129
- Processing 131
- Call Admission Control 133
- Operational Model 138
- Gatekeeper Configuration 139
- Dial Plan Considerations 145
- Conferencing 160
- Intercluster Calls 168
- Local PSTN Calls 168
- Design Example 168
- Quality of Service 175
- Traffic Classification 176
- Interface Queuing 176
- Chapter 8 Quality of Service 177
- Campus QoS Model 177
- WAN QoS Model 178
- WAN QoS Tools 179
- Link Efficiency Techniques 181
- Traffic Shaping 183
- Best Practices 184
- Catalyst DSP Provisioning 187
- Conferencing Design Details 190
- Conferencing Caveats 192
- Voice mail 194
- CallManager 194
- MTP Transcoding Caveats 198
- Catalyst 4000 Voice Services 199
- Catalyst 6000 Voice Services 201
- Network Models 203
- IP network 206
- Why is the DPA 7630 Needed? 223
- Can I Just Use SMDI? 223
- Choosing an Integration Mode 224
- Figure 10-12) 227
- Network Management 229
- Chapter 11 Network Management 230
- System Logging Components 231
- Syslog Collector 232
- SAenvProperties.ini 233
- Database 233
- CiscoWorks2000 236
- Campus Manager 239
- User Tracking 240
- Trace Path Analysis 241
- Resource Manager Essentials 243
- System Logging Management 244
- Syslog Message Filtering 246
- Glossary 250
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