
CHAPTER
11-1
Cisco IP Telephony Network Design Guide
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11
Network Management
This chapter introduces two network management tools available for
Cisco AVVID enterprise deployment models:
• Remote Serviceability for Cisco CallManager, page 11-1
• CiscoWorks2000 Voice Management Features, page 11-8
This chapter contains a brief overview of network management and the
CiscoWorks2000 system architecture, including its capability to manage
Cisco AVVID components in enterprise networks.
Remote Serviceability for Cisco CallManager
Network management tools, if properly deployed, can provide the network
administrator with a complete view into any enterprise network. With the advent
of converged networks, it is imperative to have network management systems
enable the following capabilities, at a minimum:
• Network discovery and topology maps
• Inventory control and configuration management of networked nodes
• Report generation, system logging, and analysis of the respective data
Cisco CallManager Remote Serviceability and CiscoWorks2000 provide the
above capabilities, as well as other mechanisms, which enable visibility into the
health and availability of the Cisco AVVID network. Considerable management
features have been added, starting with Cisco CallManager Release 3.0, to permit
visibility into the operation and reporting capability of a Cisco AVVID network.
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