Cisco WS-X4604-GWY - VoIP Gateway Especificaciones descargar pdf (Pagina 20)

Preface

Obtaining Technical Assistance

Cisco IP Telephony Network Design Guide

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technical support, download and test software packages, and order Cisco learning

materials and merchandise. Valuable online skill assessment, training, and

certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional

personalized information and services. Registered users can order products, check

on the status of an order, access technical support, and view benefits specific to

their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical

assistance with a Cisco product or technology that is under warranty or covered

by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC

by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

• P3—Your network performance is degraded. Network functionality is

noticeably impaired, but most business operations continue.

• P4—You need information or assistance on Cisco product capabilities,

product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to

your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

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