Cisco WS-X4604-GWY - VoIP Gateway Especificaciones Pagina 241

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11-13
Cisco IP Telephony Network Design Guide
78-11103-03
Chapter 11 Network Management
CiscoWorks2000 Voice Management Features
Figure 11-5 User Tracking Phone Table
Trace Path Analysis
The Path Analysis tool, a part of the Campus Manager, traces IP connectivity
between any managed devices in the network. The end points of the trace must be
a managed device or end-user node in UT because there is a heavy reliance on
accurate information for the trace to be performed. The trace displays end-to-end
Layer 3 (IP) paths and, in some instances, the Layer 2 devices within the Layer 3
path. The Path Analysis tool offers two types of traces, data and voice. This
chapter discusses only the voice trace.
A voice trace is performed using the call detail records (CDRs), and it also
displays the IP path of the trace in case there is a need to discover the state of the
network between two phones or between a phone and Cisco CallManager. The
data path map can also display a reverse path, which is used if there is congruency
in the Layer 3 IP routing paths. The non-CDR voice trace also performs a
source-routed trace using the same IP precedence value as a voice call (RTP only).
This trace is used if voice follows a different path than data and if it can take
advantage of, or detect any problems with, any QoS that has been provisioned for
voice.
The CDR-based voice trace can accept three values for a trace: time period to
match the call, calling number, and called number. Matching of the data occurs
with the right-most digits entered. The path analysis tools search the CDRs of all
the managed Cisco CallManager hosts in the database, and matched records are
returned. The tools can display and examine the records with best-effort
suggestions for possible causes of a problem and corrective actions.
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