
Chapter 10 Migrating to an IP Telephony Network
Reference Models for Migration Configurations
10-16
Cisco IP Telephony Network Design Guide
78-11103-03
For voice messaging, model C fixes the drawbacks of model B. Because the voice
messaging system deals with the PBX and the IP network as separate systems,
calls that reach the IP network can be forwarded directly into voice messaging
without being routed back through the PBX. This should allow all normal call
answering and message retrieval functions. In addition, since the voice messaging
system is connected to the IP network directly with SMDI, the voice messaging
system can send MWI on or off messages to the IP network for appropriate control
of the indicators on the IP phones.
For this model to work, the voice messaging system must meet two qualifications.
First, it must be able to support two PBXs simultaneously in its database and
associate each mailbox with the correct PBX so that it can send MWI information
on the correct link. Second, it must be possible to connect the IP network
physically to the voice messaging system while maintaining the existing link to
the PBX. Not all voice messaging systems can support this type of integration,
and customers should therefore check with their voice mail vendor before
proceeding with this type of scenario.
The following configuration steps are required for the type C system:
Step 1 Configure PRI link—same as for type A system.
Step 2 Migrate each user—same as for type A system.
Step 3 Migrate each user in voice mail—change the mailbox to reference the link to the
IP network rather than the PBX.
Step 4 Move PSTN trunks from PBX to IP network—same as for type A system.
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