
6-4
Cisco Catalyst 4000 Access Gateway Module Installation and Configuration Note
OL-3008-01
Chapter 6 Configuring the 8-Port and 16-Port FXS RJ-21 Modules
Fine-Tuning FXS Voice Ports
Ring Ground Status is inactive
Tip Ground Status is inactive
Digit Duration Timing is set to 100 ms
InterDigit Duration Timing is set to 100 ms
Ring Cadence is defined by CPTone Selection
Ring Cadence are [4 2] [4 20] * 100 msec
Troubleshooting the Configuration
If you are having trouble placing a call and you suspect the problem is associated with the voice port
configuration, you might be able to resolve the problem by performing one or more of the following
tasks:
Step 1 Ping the associated IP address to confirm connectivity, as follows:
gateway# ping 172.20.59.93
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 172.20.59.93, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/4 ms
If you cannot successfully ping your destination, refer to the Network Protocols Configuration
Guide, Part 1.
Step 2 Use the show voice port command to ensure that the port is enabled (administrative state is UP), as
follows:
gateway# sh voice port 4/0
Operation State is DORMANT
Administrative State is UP
If the port state is DOWN, as in the following display, use the no shutdown command to enable the
port. (See the “Activating the Voice Port” section on page 6-6.)
Operation State is DOWN
Administrative State is DOWN
Fine-Tuning FXS Voice Ports
Depending on the specifics of your particular network, you might need to fine-tune the FXS voice port
settings. Under most circumstances, the default values will suffice; however, if you need to change them,
enter the following commands in privileged EXEC mode.
Command Purpose
configure terminal Enters global configuration mode.
voice-port slot_number/port Identifies the voice slot and port number you want to configure, and
enter voice port configuration mode.
input gain value Specifies (in decibels) the amount of gain to be inserted at the
receiver side of the interface. Acceptable values are from –6 to 14.
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